Careers at ISPE

IMMEDIATE SUPERVISOR: Manager, CEO Office
DEPARTMENT: Administration
LOCATION: Remote

Principal Duties and Responsibilities

Essential Functions:

• Provide administrative support to ISPE’s Manager, CEO Office to ensure an organized administrative environment
• Coordinate internal and external meetings as provided by the Manager of the CEO Office
  • Meetings include, but not limited to, recurring meetings with Direct Reports to the CEO, All Staff Meetings, Leadership Team (LT) Meetings, Global Pharmaceutical Manufacturing Leadership Forum (GPMLF), miscellaneous board meeting requests, and any other meeting requests from Value Stream Leaders
• Create and manage presentations to be shared during the All-Staff Meetings on a monthly basis.
• Collect and distribute pre-reads for monthly LT Meetings
• Assist with administrative duties on internal projects on an as-needed basis

Requirements & Qualifications

Education and Experience:

• BA or BS degree with a strong business, communications or marketing background is preferred.
• 1-3 years of administrative assistant support.
• An understanding of non-profit member focused organizations and a high level of awareness of the value and purpose of membership associations.

Knowledge, Skills and Abilities:

• Strong knowledge of all areas of non-profit Finance and Operations
• Must be a person of integrity who effectively utilizes discretion regarding proprietary information and confidential matters
• Exemplary organizational skills and attention to detail
• Project and prioritization skills to support CEO Office
• An enthusiastic, energetic, and highly motivated self-starter
• Able to thrive in ambiguous situations
• Maintains consistency during times of stress and high workload
• Maturity and confidence to work with all levels as well as with outside executives, members, volunteers, and others
• Highly proficient in Microsoft Suite; including but not limited to Outlook, MS Teams, Word, Excel, PowerPoint, etc
• Ability to travel as needed for conferences, business meetings, and training (less than 10%)

The above declarations are not intended to be an “all inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job, and are a reasonable representation of its activities. 

IMMEDIATE SUPERVISOR: Sr. Director, Publications
DEPARTMENT: Publications
LOCATION: Remote

General Summary

The Editor-in-Chief oversees all aspects of on-time publishing and distribution of ISPE’s bimonthly member magazine Pharmaceutical Engineering® in both print and digital formats. This position is responsible for the continued evolution and improvement of ISPE’s flagship publication, to ensure value to membership and financial growth.

The Editor-in-Chief is responsible for strategic planning and development of magazine content, reach outs to potential authors, author interactions on manuscripts, including ensuring Content Priorities as determined annually by the ISPE International Board of Directors are represented in the magazine content. The magazine publishes six print issues each year plus additional digital-only content (Online Exclusives).

The Editor-in-Chief oversees the peer review and copyediting process and full-time/contract staff to constantly improve the content of the publication. This position edits and oversees editing of all content in the magazine; writes or assigns writing of additional content including feature articles, content about ISPE activities, and blog posts including coverage of conferences and other ISPE events.

The Editor-in-Chief acts as the Primary Staff Liaison to the Pharmaceutical Engineering Committee (PEC) and interacts and collaborates with the Guidance Documents and Communities of Practice components of the Publications group, as well as with Membership, Conferences and Digital Engagements, Training, Foundation, Marketing, Accounting, and other departments of ISPE in alignment with the organization’s content priorities and strategic goals and objectives.

Principal Duties and Responsibilities

Essential Functions:

• Develop and enact strategy for print and digital magazine content, including:
  • Article development to align with Content Priorities and other major topical needs
  • Solicit articles on key topics to meet issue themes and other major topical needs
  • Interact with ISPE Communities of Practice (CoPs) and Committees in development of “theme” and other content on key topics
  • Create the annual schedule/timeline for production of the print issue
  • Develop/expand Online Exclusives and other digital content opportunities
  • Interact with sales/marketing and communications staff on marketing/revenue-related initiatives including sponsored content/white papers and the marketing of ISPE conferences and products
  • Development of multiple issues in order to ensure a smooth flow of delivery/production of upcoming issues while allowing authors sufficient time to produce content
• Manage the production process from article development to layout, design, and print. Includes editing submitted articles; oversight of the review/revision/technical and copyediting of content by other staff/freelance editors; editing proofs and overseeing copyeditors’ editing of proofs; layout of each print magazine issue; interacting with the designer on issue layout and related issues; managing page proofs in layout; and managing production tasks including preparing the print order, mailing lists, follow ups on posting the digital magazine, etc
• Drive print and digital hybrid model strategy, focusing on delivering relevant content and making the magazine available on multiple platforms to increase revenue. Includes expansion of Online Exclusives and developing and executing other initiatives related to this model
• Establish and maintain a strong network of authors, contributors, and subject matter experts to generate relevant, innovative high-quality editorial content that is both mission focused and of interest to the ISPE audience
• Develop processes, systems, and production schedules to ensure on time, on budget publication of the magazine
• Collaborate with ad sales to foster expansion of revenue initiatives including sponsored content and white papers, development of new initiatives such as Pubs Lounge at Annual Meeting and podcasts program, and other strategic and developmental activities related to revenue growth including attending monthly finance and ad sales meetings
• Collaborate with the marketing and communications team on social media platforms and with member communications
• Collaborate with other content-producing groups in ISPE in development of content to meet Content Priorities and other needs
• Review/copyedit content for other departments including marketing communications as needed.
• Work with the PEC to plan a schedule of editorial topics for the Society’s magazine in advance, develop leads for articles on “hot” topics, and solicit articles
• Oversee the editorial review process and ensure that all articles undergo a formal technical review by peer reviewers to include as appropriate relevant subject matter experts, including individuals from the various CoPs and committees
• Attend and cover ISPE events and meetings to develop content and engage with potential authors of future content for the magazine and web site. Includes writing features, blogs, and other content as needed
• Oversee reader survey and industry research, keeping abreast of reader’s needs, and implementing improvements to the magazine based on survey results
• Create and monitor department operating budget (expenses)
• Routinely work in accordance with and adhere to company policies and core values.
• Work harmoniously with others
• Other projects, duties and responsibilities as assigned by the Senior Director, Publications

Requirements & Qualifications

Education and Experience:

• Bachelor’s Degree in English, journalism, marketing, or communications
• Master’s Degree in a STEM field or minimum of 5 years of relevant print and digital publishing/magazine experience as editor-in-chief of a magazine, preferably in a STEM field
• Minimum of 5 years of experience in leadership or management role
• Minimum of 5 years of pharmaceutical industry experience supporting Engineering, Manufacturing, Quality Assurance, Regulatory and/or Development is highly desirable
• Experience working in an association and/or managing volunteers or cultivating engagements with high-level external stakeholders or clients is a plus

Knowledge, Skills and Abilities:

• Superior organizational and detail skills, including the ability to set and maintain schedules and deadlines and handle concurrent tasks
• Excellent strategic, management, and communication skills
• Demonstrated expertise in managing complex projects with shifting priorities and involvement of multiple stakeholders with a positive attitude, meeting tight deadlines in a fast paced, highly collaborative environment
• Proven ability to work with writers and copyeditors and work on multiple issues of the magazine in a deadline-oriented environment
• Ability to deal tactfully with volunteer authors, peer reviewers, and association members; ability to work in a fast-paced, team-oriented environment with high expectations
• Outstanding editing skills, including proofreading, copyediting, and substantive editing; experience with STEM or other technical content is highly preferred
• Proven ability to work with and manage vendors including design, print, and mail.
• Demonstrated ability to understand and manage a budget
• Knowledge of the effective use of graphic design
• Knowledge of the Chicago Manual of Style is preferred
• Nonprofit publishing experience is preferred
• Experience with ScholarOne or other journal manuscript management platforms is preferred.
• Website content management skill (Drupal preferred)
• Creativity, adaptability, and decisiveness
• Proficiency in English required; proficiency in other languages is a plus. Excellent interpersonal skills and cultural sensitivity are critical
• Knowledge of Microsoft Office Suite products with database proficiency
• Executive level presence and experience in working in a client advisory role demonstrating professionalism, and ethical demeanor at all times
• Ability to travel (less than 20%, a mix of domestic and international)

The above declarations are not intended to be an “all inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job, and are a reasonable representation of its activities. 

IMMEDIATE SUPERVISOR: Director of Development and Operations
DEPARTMENT: ISPE Foundation
LOCATION: Remote

General Summary

Working under the supervision of the ISPE CEO & the Director of Development and Operations and the guidance of the ISPE Foundation Board, the Operations Manager provides program management over all ISPE Foundation programs and activities, Grant Programs, and is the Corporate Social Responsibility Liaison. The Operations Manager will also help successfully manage and coordinate operations with ISPE staff and volunteers, manages the outcomes for those programs, including data collections, impact stories, etc., with the goal of implementing initiatives that will result in the achievement of the Foundation’s mission and vision.

Principal Duties and Responsibilities

Essential Functions:

• Knowledge w/o Borders (Technology w/o borders, Translations), Workforce Diversity Programs (IFDIP, WIP), Scholarships and Grants Program (including AM and Professional Development Grants), and other like programs
  • Develop and manage the applications for the Grant Programs
  • Manage the Selection Committee for the Grant Programs (including scheduling meetings, collecting, and disseminating data, minutes, etc.)
  • Manage communications with company partners for the Grant Programs
  • Manage the communication needs with internal staff and 3rd party companies for the Grant Programs
  • Manage the communication with grant recipients
  • Liaison for producing grant and communication deliverables and tracking progress
• Corporate Social Responsibility Liaison - Manage the granting and application process for corporations, industry leaders, and other supporting like affiliates
• Monitor, track and report the impact of programs. Produces outcome and progress reports data (ROI) gathering and works with MARCOM to assist in communicating impact and program deliverables
• Manage the operations for the Foundation’s activities at the ISPE Annual Meeting & Expo and other ISPE conferences
• Provide operational updates to the Foundation Board of Directors and Foundation Executive Committee as necessary
• Maintain and implement Foundation policies and procedures
• Assist in grant and proposal writing as necessary
• Responsible for Fundraising operations and volunteer coordination of the same to achieve or exceed annual fundraising goals set by the Foundation Board of Directors
• Manage all aspects of Foundation programs in coordination with ISPE staff
• Implement Foundation programs in support of ISPE operations as appropriate
• Identify opportunities for program development, expansion, and funding
• Identify and cultivate partnership opportunities which leverage the Foundation’s abilities to achieve its mission
• Oversee management, community, and Board reports on results of Foundation initiatives
• Lead committees of volunteers and experts to progress Foundation strategies
• Assist in developing and promoting the messaging and effective communication of the Foundation’s evolving story of beneficial impact to stakeholders and society
• Develop criteria to evaluate the effectiveness of the Foundation’s programs and participate in the development of strategies to facilitate future progress
• Obtain, maintain, and share a high level of knowledge of the most effective strategies and current thinking (best practices) in the Foundation community
• Interact with members, leaders, and public and private sector stakeholders to assess developments in the Foundations interest areas and strategic points for philanthropic engagement
• Special Projects: Conducts research, compile data and prepare reports for consideration and presentation to the ISPE CEO & COO
• ehHelps in the planning and execution of Foundation sponsored events
• Other duties as assigned

Requirements & Qualifications

Education and Experience:

• Bachelor’s degree required, pharmaceutical knowledge a plus
• Minimum of five years of experience in fundraising a plus
• Nonprofit fundraising or knowledge associated with fundraising required
• Experience working in an association and/or managing volunteers, and peer-to-peer fundraising is preferred

Skills and Knowledge:

• Extensive business communication skills, both orally and written, including the ability to speak publicly
• Knowledge of budget development and monitoring principles and federal rules and regulations pertaining to fundraising and nonprofit operations
• Demonstrate professional appearance, ethics, and demeanor at all times
• Significant skills in researching, analyzing, presenting data, reaching conclusions and developing recommendations
• Ability to coordinate various projects and responsibilities while prioritizing conflicting demands and deadlines
• Ability to establish and maintain effective working relationship with a wide range of individuals
• Self-motivated and results oriented
• Strong organizational and project management skills
• Advanced Computer literate in Microsoft Word, Excel and PowerPoint
• Tech Savvy – strong ability to use social media and web platforms to build foundation awareness and promote fundraising efforts
• Ability to travel both domestically and internationally and work evenings and weekends as needed (25%)
• Ability to stand and walk for extended periods of times at ISPE Conferences

The above declarations are not intended to be an “all inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job, and are a reasonable representation of its activities. 

IMMEDIATE SUPERVISOR:  Director, Marketing
DEPARTMENT: Marketing and Communications
LOCATION: Remote

General Summary

The Senior Graphic Designer is a design leader and brand steward whose high standards and broad conceptual thinking inspires creative excellence. This position brings both leadership and hands-on creativity to continually improve ISPE’s brand presentation and is responsible for a variety of digital and print deliverables from concept to production. As a key member of the Marketing and Communications Team, the Senior Graphic Designer plays an instrumental role in the conceptualization and implementation of marketing campaigns, working closely in partnership with internal value stream leads to ensure delivery of superior clear, concise, and compelling advertising, and marketing collateral. This is a remote work position, and may be located anywhere in the continental U.S., noting that ISPE office hours are conducted on eastern time zone.

Principal Duties and Responsibilities

Essential Functions:

• Act as creative consultant to protect, maintain and continually improve the ISPE family of brands as ISPE continues to evolve and grow
• Design, create, and execute the production of all ISPE promotional materials, direct mail, flyers, catalogs, onsite guides, PowerPoint presentations, ads, web graphics, social media graphics, landing page design, email graphics, trade show displays; overall ISPE brand management; graphics standards updates
• Act as project manager for conference creative deliverables, creating timelines, developing concepts for onsite graphics, and coordinating internal value streams to deliver elevated attendee experience
• Manage requests for creative, setting deliverable dates to set and meet client expectations. Provide regular status updates on each project
• Assist in reviewing content submitted by internal value streams
• Manage vendors and freelance designer(s) as needed, ensuring accountability in meeting production milestones and review stages, including hiring and reviews
• Collaborate with Marketing and internal value streams to develop strategies and deliver fresh creative marketing solutions
• Contribute to overall marketing strategies encompassing corporate branding, public relations, advertising, events, training programs, publications, member services, sales collateral, print materials, and web design
• Stay abreast of design tools, digital media platforms, and industry trends

Requirements & Qualifications

Education and Experience:

• Bachelor’s degree in Graphic Design or a similar field is required for this position
• 5-8+ years of relevant experience in graphic design, editorial design, or advertising and 2+ years of project management experience preferred
• Must have strong project management skills to plan, prioritize, and organize effectively.
• Proficient in marketing theory and design applications
• Knowledge of B2C and B2B marketing strategies
• Proficient with Microsoft Office Suite, Adobe Creative Suite (InDesign, Photoshop, Illustrator, etc..) and other digital imaging tools used in the production of print and electronic communications
• Excellent organizational skills, including experience cataloging and saving final design and support files
• 3+ years of experience collaborating with an in-house marketing team and organization staff.
• Strong technical aptitude and ability to pick up new tools quickly
• Ability to travel as needed to conferences, business meetings and trainings (less than 10%)

Knowledge, Skills and Abilities:

• Keen eye for modern, fresh design aesthetics and typography
• Strong attention to detail with exceptional editing and proofreading skills
• Ability to work in a fast-paced and dynamically changing environment
• Ability to coordinate and organize multiple simultaneous projects
• A positive attitude – maintaining poise and professionalism in stressful situations
• Strong collaborator with the ability to work across various internal value streams to create results
• Ability to work as part of a team and independently
• Superior verbal and written communication skills

The above declarations are not intended to be an “all inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job, and are a reasonable representation of its activities.